Benefits for members:
- Access to technical manuals, wiring diagrams, installation and product guides.
- Member’s forum to discuss any issues relating to the industry.
- Training courses.
- Attend NZICH meetings in Auckland, Wellington and Christchurch.
- Product deals.
Membership requirements for installers:
- Respond to leads within a reasonable timeframe of 3 working day.
- Offer 5 yr warranty on workmanship.
- Systems to be serviced yearly.
- Service record to be left with heatsource via means of a sticker or equivalent.
- Install appropriate system to the requirements of the house and customer.
Membership requirements for suppliers:
- On the shelf spares
- Technical support via the phone as a minimum.
- Commitment to training/education of the industry.
- To offer fair warranty packages and to implement warranty claims fairly
Membership is made up of a one off joining fee plus annual membership fee.